Welcome to another edition of CPG Stack, where we breakdown the tech and business stack of food and beverage companies. 

This week I look at Haven’s Kitchen, a line of cooking sauces started by Alison Cayne based in NYC. 

Haven’s Kitchen CPG Stack

Haven’s Kitchen’s sauces are refrigerated, so have some additional complexity when shipped DTC. Most of their business is focused on driving trial at retail. Below are partners and tools that Haven’s Kitchen uses for its business. 

WEBSITE

• Shopify a favorite e-commerce platform for CPG brands. (Start for $1/month)

SHOPIFY APPS

• Tolstoy – Interactive Video Creator (launching soon)
• Recharge – Subscription Ordering
• Yotpo – Product reviews

EMAIL MARKETING

• Klaviyo – one of the best email tools for CPG brands

SMS

• Postscript – SMS Marketing with a strong Shopify integration. Comes with automated flows ready to go.

CUSTOMER SUPPORT

• Springboard – A great pay-per-ticket customer support service.

OPERATIONS MANAGEMENT

• Dear – Inventory and sales management platform for small businesses

RETAIL MARKETING

• Aisle – Create in-store rebate programs. Customers can try product for free or at a discount and get Venmo’d when they make a purchase.

Have questions on any of the partners I’ve mentioned? Let me know and happy to provide you with more info.

Some of the links may contain affiliate links, but I personally use and recommend everything above.